FAQ
Frequently asked questions
We have gathered the most common questions asked before starting a project. If you cannot find the answer you are looking for, talk to us.
Quotes and timelines
How much does a project cost?
It depends on the scope. As each solution is custom-built, we do not work with a fixed price list. After reviewing your request, we send a proposal with a detailed price.
How long does it take?
It varies with the size of the project and the availability of content. The timeline is stated in the proposal, before any decision.
Does requesting a quote commit me to anything?
No. The request helps us understand your need and does not oblige you to go ahead.
How we work
Do you only work in Madeira?
No. We are based in Madeira and can work remotely with businesses in Portugal and abroad.
Can I follow the development?
Yes. We work in stages and present interim versions that you can try out and comment on.
I do not understand technology. Is that a problem?
No. All you need to do is explain how your business works. The technical questions are ours to handle, and we explain decisions in clear language.
After launch
Who owns the rights to the project?
Ownership and usage terms are set out in writing in the proposal, before we start work.
Do I have to take out maintenance?
No, but we recommend it. Maintenance plans provide updates, backups and technical support.
Can you make changes once it is finished?
Yes. Small changes can be included in a maintenance plan; larger ones are quoted separately.
Data and security
How do you handle my customers' data?
We consider the GDPR from the start: we collect only what is necessary, restrict access and agree each party's responsibilities with you.
Do the site's demos collect data?
No. The demos use fictional data and only serve to show how a solution can work.
Still have questions?
Talk to us on WhatsApp or request a quote with no obligation.